FAQs

Q: What is CBD?

A: CBD (short for Cannabidiol) is one of the most popular compounds found in hemp and is unique in that it displays a broad range of potential therapeutic applications, making it an especially attractive agent in a variety of wellness products.

 

Q: What is hemp?

A: Hemp (or industrial hemp) is a type of plant from the cannabis family that has thousands of useful applications in everyday life, including home goods, healthcare and industrial products.

 

Q: What is hemp-derived CBD?

A: Hemp-derived CBD is CBD that has been extracted from industrial hemp, which was declared legal by the federal government in 2014

Unlike its cousin – the marijuana plant – hemp contains contain less than 0.3% of tetrahydrocannabinol (THC), so it can’t get you high.

 

Q: What is “full spectrum” CBD? 

A: CBD is typically available in two forms: “Full spectrum” is an extract that includes all of the cannabinoids from the hemp plant, while the other form (CBD isolate) will be a more concentrated form of CBD with higher purity.

 

Q: Can CBD make me fail a drug test?

A: Any CBD product you purchase from Sympleaf Wellness will not register on any drug test (that goes for any CBD that has been extracted from industrial hemp). Not all CBD products are extracted from industrial hemp, so it’s important that you know the source.

 

Q: Why should I be concerned about the quality of the CBD products I purchase and use?

A: It’s our belief that a consumer that pays for any product or service should get what they pay for without worrying about quality. That’s a fundamental component for any successful company. Beyond compromising business integrity, mislabeled products or products with improper measurements – accidental or otherwise – pose a couple of risks to customers:

  • Legal: depending on your state, if you’re caught using an illegal substance (regardless of whether you were aware), you can be charged. Of course, the company that sold you the product could be held liable, but its best to simply avoid the situation entirely.
  • Physical: different amounts and concentrations of chemicals will affect everyone differently. If you use a product that doesn’t accurately indicate the proper dosage, then your understanding of the product’s potential effects will be skewed. This will make it difficult to gauge dosages of other products you may try in the future. 

It’s important to remember that there’s currently no legal requirement for any company to accurately label its CBD products and until there is, consumers should carefully vet the companies from which they purchase their products.

 

Q: How are products Shipped?

A:

 

Q: How are returns handled?

Without our customers, we wouldn’t be in business, which is why your satisfaction is our number one priority.

If you have any issues or need to return a product you’ve purchased, please contact us within 15 days of receiving your order. We’ll provide you with a shipping label to return the product to us (2870 Peachtree Road, Suite 600 – Atlanta, Ga. 30305).

Once we receive it, we’ll process a full refund (please contact us and not your credit card company).